To maintain the competitive strength, we'll provide excellent service both externally and internally.

Eminent client service
This course will help your client service staff to build up client service sense, by providing relative techniques that will enhance the customer satisfaction. This course will also help to enhance the understanding of client service, and enable the whole company, team and individual to realize the importance of clients service.
Target group: client service staff, operation staff and sales staff who deal with client directly or indirectly

Client service management
This course aims to develop individual and group service skill,internally building, managing and promoting effective service and build, manage, promote effective service internally, while externally extending service to clients. In this way, the course will help to improve sales of products, customer loyalty, sales revenue. To set up a distinguished client service team, we must embark on attitude, conduct and consciousness. We will explain related theory and practical methods,according to different individual needs and meanwhile involve in team work and internal cooperation.
Target group: managers in service industry